For General enquiries:
Ryan Lee Austin is currently living in Northampton, UK
All images on this website are copyrighted to Ryan Lee
Austin Designs and are not to be used without written
Due to the nature of the 'Made to Order' service offered by
Ryan Lee Austin Designs their is an average wait time of
around 14 days from the start of manufacture to the date of
delivery. The manufacturing process will start once payment
has been received. Any errors in orders must be corrected
within 24 hours of the confirmation of order email being
received by the customer, failure to do so may mean that you
are liable for any cost encurred from recutting fabrics.
Payment may be made using Paypal or using Credit Card
through Paypal. Details for which will be provided once the
order has been placed.
Returns must first be authorised using the email address
above. Returns will be accepted in all circumstances unless
damaged by the customer.
A repair service is offered as part of the 28 day guarantee in
which any minor repairs will be made free of charge,
however the customer is liable for the return postage.
An alteration service is also offered at a fee that will be
negotiated with the client before any work is undertaken.
Clients may be required to attend a dress fitting to obtain the
best possible finish to the garment.